Delivery:

Despatch of all orders are subject to receipt of full payment. All rosettes are hand packed in clear fronted bags in single layers where possible to ensure they arrive in excellent condition. Please note we cannot accept responsibility for any loss or damage to goods after despatch, all deliveries are undertaken under carriers normal terms and conditions. Any errors or damage must be reported in writing within 3 days of delivery in order that we can rectify the problem.

Where adequate notice has been given we aim to deliver your order within 28 days as follows;

Non Personalised Orders and Stock Items - within 7 days (inc standard delivery)

Personalised Small to Medium Orders - within 7-14 days (inc standard delivery)

Personalised Larger Orders of 100 or more items - within 14-21 days (inc standard delivery)

For all orders of 500 or more items please allow up to 28 days for delivery

Express Orders required within 7 days will normally require next day delivery at additional cost

Payment:

All orders are required to be paid for in full at the time of order, prior to their despatch. Payment for orders will be directed to the person making the order unless placed on behalf of a company, club or society authorised on their official stationary. Please do not hesitate to phone or email if you are at all unsure as to the total of your order, where we will be able to give you an exact cost and help with any queries.

Payment can be made by cheque with order, on receipt of a pro-forma invoice within seven days.

Please make all cheques payable to: RUSHMOOR ROSETTES UK. Thank You

Or you may use our Fast Payment Service by Credit or Debit Card available online. Please use the link below to make your payment, we will confirm your order total by email for you.

Please click on the 'Pay Now' button to make your credit or debit card payment. Thank You

Conditions of Sale:

All measurements and sizes where quoted are approximate and descriptions given as a guide only.

We will only substitute materials or colours when absolutely necessary and will notify you prior to work commencing.

Any amendments to an order once work has started will be deemed as a new order.

All prices are subject to alteration without prior notice, however all orders in hand will be processed as previous.

In the event of an account being overdue we reserve the right to charge interest at no more than 3.5% per month until the account is cleared. All goods supplied remain the property of Rushmoor Rosettes UK until paid in full.

Bounced cheques; a charge of £5.00 will be levied to cover our bank charges should a customers cheque be returned to us unpaid.

Quantity Discounts are subject to our payment terms, and late payment of accounts will result in the loss of discount.